Ideal Caretakers International

173, 2nd Floor, Sunrays Shopping Centre, Charkop, Kandivali (W), Mumbai, Maharashtra - 400067

About us

About Us

Thirty-four years of running other people's hospitality as if it were our own.

About Us

Ideal Caretakers International was founded in Mumbai in 1992 with a narrow premise: that corporate hospitality fails for operational reasons, not culinary ones. The food is rarely the problem. The problem is the cook who did not report, the license nobody renewed, the supervisor who reports to no one.

We built the company around that gap. Today we deploy over twelve hundred trained personnel across eighty-five sites in the Mumbai Metropolitan Region, Pune and Goa — running canteens and cafeterias, caretaking corporate guest houses, Back office staffs, and supplying supervised hospitality manpower on long-term contract.

How we work

Every contract starts with a study rather than a quotation. We look at headcount, shift pattern, peak windows and statutory ratios, then propose a deployment we can actually staff — including the standby bench that absence makes necessary. We would rather lose a tender on price than win it on a number we cannot serve.

Compliance is not a department

ICI is the principal employer for every person we deploy. EPF, ESIC, bonus and minimum-wage compliance sit with us, and every client receives a monthly pack with challans attached, due by the tenth, whether or not they ask for it.

What we will not do

We do not take sites we cannot supervise within a reasonable travel radius, we do not quote a headcount below the statutory ratio to win on price, and we do not subcontract deployed personnel to a third party. These have cost us work. They are also the reason clients stay.
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Leadership

The people accountable for your site.

Radhakrishnan Nair

Radhakrishnan Nair

Proprietor

Founded ICI in 1992 after many years in hospitality and facility operations across Mumbai. Still personally reviews every contract.

Sandhya Francis

Sandhya Francis

Head of Accounts & HR

Chartered in labour law. Keeps EPF, ESIC, wage registers and licences current across all sites, and builds the monthly client compliance pack.

Satheesh Kumar

Satheesh Kumar

Manager - Quality Control

Ensures that products or services meet established quality standards and leads teams to maintain compliance and continuous improvement.

Sajeev Francis

Sajeev Francis

Manager – Operations

Runs the deployment desk and the standby bench. Thirty-one years in contract staffing; known for answering escalations before the client finishes typing them.

Vineesh Nair

Vineesh Nair

Manager - Procurement

Company’s end‑to‑end procurement process, supplier sourcing, contract negotiation, inventory control, and cost management.

Client voices

Judged on the quiet days.

“Ideal Caretakers has provided Facility Management Services at AO Pune and establishments under AO for the period from 01.10.2020 to 31.03.2024. The performance and quality of work are found satisfactory.”
CM
Chief Manager (HR)
AO Pune · State Bank of India
“We appointed ICI for providing Caretaking Service for our Guest houses in Mumbai for period of three years from 2021 to 2024. ICI completed in all respects as per our requirement. The overall performance of the team was Excellent”
CA
Clifford Almeida
General Manager · SEBI
“The Catering Service are being executed professionally by ICI to the complete satisfaction of UTI AMC adhering to quality standards and timelines.”
RH
Rakesh H Shukla
Vice President · UTI AMC
“They are providing very good catering as well as caretaking service at our Guest Houses in Mumbai.”
P
PRO
Zonal Office - Mumbai · Indian Bank

Sectors we serve

SBI Funds Management LTD •
Securities and Exchange Board of India •
Axis Bank Ltd •
NSE Ltd •
Indian Bank •
UTI Asset Management •
SBIOA Mumbai Metro Circle •
AISBOF •
State Bank of India •
Next step

Let us take hospitality off your plate.

Tell us the site, the headcount and the shift pattern. We will come back within one working day with a costed, compliant proposal.