Radhakrishnan Nair
Proprietor
Founded ICI in 1992 after many years in hospitality and facility operations across Mumbai. Still personally reviews every contract.
Thirty-four years of running other people's hospitality as if it were our own.
Ideal Caretakers International was founded in Mumbai in 1992 with a narrow premise: that corporate hospitality fails for operational reasons, not culinary ones. The food is rarely the problem. The problem is the cook who did not report, the license nobody renewed, the supervisor who reports to no one.
We built the company around that gap. Today we deploy over twelve hundred trained personnel across eighty-five sites in the Mumbai Metropolitan Region, Pune and Goa — running canteens and cafeterias, caretaking corporate guest houses, Back office staffs, and supplying supervised hospitality manpower on long-term contract.
Every contract starts with a study rather than a quotation. We look at headcount, shift pattern, peak windows and statutory ratios, then propose a deployment we can actually staff — including the standby bench that absence makes necessary. We would rather lose a tender on price than win it on a number we cannot serve.
We do not take sites we cannot supervise within a reasonable travel radius, we do not quote a headcount below the statutory ratio to win on price, and we do not subcontract deployed personnel to a third party. These have cost us work. They are also the reason clients stay.
Proprietor
Founded ICI in 1992 after many years in hospitality and facility operations across Mumbai. Still personally reviews every contract.
Head of Accounts & HR
Chartered in labour law. Keeps EPF, ESIC, wage registers and licences current across all sites, and builds the monthly client compliance pack.
Manager - Quality Control
Ensures that products or services meet established quality standards and leads teams to maintain compliance and continuous improvement.
Manager – Operations
Runs the deployment desk and the standby bench. Thirty-one years in contract staffing; known for answering escalations before the client finishes typing them.
Manager - Procurement
Company’s end‑to‑end procurement process, supplier sourcing, contract negotiation, inventory control, and cost management.
“Ideal Caretakers has provided Facility Management Services at AO Pune and establishments under AO for the period from 01.10.2020 to 31.03.2024. The performance and quality of work are found satisfactory.”
“We appointed ICI for providing Caretaking Service for our Guest houses in Mumbai for period of three years from 2021 to 2024. ICI completed in all respects as per our requirement. The overall performance of the team was Excellent”
“The Catering Service are being executed professionally by ICI to the complete satisfaction of UTI AMC adhering to quality standards and timelines.”
“They are providing very good catering as well as caretaking service at our Guest Houses in Mumbai.”
Sectors we serve
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Tell us the site, the headcount and the shift pattern. We will come back within one working day with a costed, compliant proposal.